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Archive Monthly Archives: January 2020

Design Thinking in the Queen City

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I moved to Cincinnati for the first time in May of 2018, and my #1 goal was to get involved in the UX community quickly, and in a meaningful way.  I went to some Meetups and started meeting people and making new friends and connections. I started talking about a design Mastermind to a few of […]

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Taxonomy – A UX Secret Weapon

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Why Knowing Your Data is CriticalTaxonomy is the science of classification and hierarchy that began in the worlds of science and biology and can be quite useful in the tech world of data and content (which I’m going to classify here as data for simplicity) in ways that might surprise you. And the UX I’m referring […]

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From UX to CX – Evolving the Enterprise

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During a recent conversation with my friend and mentor Jeff Sward, talk of evolution and revolution arose. Evolution to soften the harder edge of revolution to be more precise.Said he (as close as I can get to the exact words), “When you start talking about change, most people hear ‘Revolution!’ and it’s uncomfortable for them. They’ll […]

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